Terms and conditions of online ticket sales
Online booking via the Bristol Choral Society website is managed by Three Choirs Festival Ltd www.3choirs.org (Registered Charity No 204609), using a secure payment facility. All online bookings by non-choir members are subject to a fee of £2.50. From 1 March 2017 there will be an extra 50p charge for customers wishing to have their tickets posted to them.
Tickets will be posted out for all bookings made by non-choir members, up until three working days before the performance. Tickets booked after this time will be available to collect from the ticket desk at the venue on the day of the performance.
The transaction will appear on your bank/card statement as www.3choirs.org.
Bristol Choral Society (BCS) maintains an electronic database of contact details and ticket information relating to its patrons. This information will not be shared without consent. This practice is within the guidelines of the Data Protection Act (1998). BCS has a Data Protection Policy which is available on request from firstname.lastname@example.org
Once you have booked tickets via the BCS website, your name, email and address will be held and processed on our box office and marketing databases. From time to time we will send you information about similar concerts and activities using the information you have provided, unless you have specifically opted out. You can do this by editing your account details, or unsubscribing from emails at any time.
Terms and conditions of sale
Please examine your tickets carefully upon receipt as mistakes cannot be rectified, tickets exchanged or monies refunded at a later date.
We will only share your details with other arts organisations if you have specifically selected the box to say you are happy for us to do so.
Conditions of entry
BCS reserve the right to refuse admission to the ticket holder, if in the reasonable opinion of the stewards at the venue where the concert is being held, admission of the ticket holder to the venue might be a risk to the audience, staff at the venue and/or the ticket holder and/or affect the enjoyment of the audience and/or the running of the venue/concert. For example, if a ticket holder appears to be under the influence of drink and/or drugs and/or is acting aggressively, carrying offensive weapons or illegal substances, the ticket holder may be refused admission.
BCS reserves the right to refuse re-admission to any person not in possession of the retained portion of the ticket.
For concerts at the Colston Hall, patrons must not obstruct any stairway or gangway and must not affect the enjoyment of the audience and/or the running of the venue/concert and/or cause a risk to the safety of the audience or officials of Colston Hall. All persons in Colston Hall must follow the instructions of any officials of Colston Hall. Any persons in breach of this clause may be removed from the premises.
Latecomers may not be admitted until authorised to do so by the stewards at the concert venue.
Photography and video recording
Patrons must adhere to the rules of the venue where the concert is taking place.
BCS reserves the right to change the seating arrangements in the performance areas due to unforeseen circumstances. All ticket holders that these changes affect will be notified when practicably possible.
Changes to the performance or programme
BCS reserves the right to change the programme due to unforeseen circumstances. All ticket holders will be notified of any changes, if practicably possible. BCS reserves the right to change the start and finish times of any performance. In the event of a cancellation, ticket holders will be notified in advance, where practicably possible.